Annual Maintenance Contracts
Scheduled preventive visits, priority breakdown support, and a written scope so you know exactly what is covered.
Choose the plan that fits your property
Every plan states its inclusions and exclusions in writing before you sign — no surprises at the first breakdown call.
Comprehensive
- 4 services a year — 1 wet, 3 dry
- Immediate breakdown attendance
- Refrigerant charging as per contract
- Compressor, fan motor, PCB, magnetic switch, transformer and other AC electrical parts — replaced free of cost
Labour Only
- 4 services a year — 1 wet, 3 dry
- Immediate breakdown attendance
- Refrigerant charging as per contract
- Compressor, fan motor, PCB, magnetic switch, transformer and other AC electrical parts — replaced, chargeable
Non Comprehensive
- 4 services a year — 1 wet, 3 dry
- Immediate breakdown attendance
- Refrigerant charging as per contract
- Fan motor, PCB, magnetic switch, transformer and other AC electrical parts — replaced, chargeable
- Not included: Compressor not listed
Every plan shares the same routine servicing, breakdown attendance and refrigerant terms. Full written scope is provided before you sign.
What all three contracts include
These terms do not change between plans, so they are stated once rather than repeated three times.
4 services a year
One wet service and three dry services, scheduled across the contract year.
Immediate breakdown attendance
Contract holders are attended immediately in the event of a breakdown.
Refrigerant charging
Gas charging at the time of compressor, sensor or four-way valve replacement, other than where caused by environmental corrosion.
Written scope
Covered parts and exclusions stated in full before you sign — not after the first breakdown.
Where the three plans differ
Routine servicing, breakdown attendance and refrigerant charging are identical across all three. The choice comes down to how spare parts are handled.
| Contract item | Most coverComprehensiveParts covered | Labour OnlyParts chargeable | Non ComprehensiveParts chargeable |
|---|---|---|---|
| Routine services | Included: 4 / year — 1 wet, 3 dry | Included: 4 / year — 1 wet, 3 dry | Included: 4 / year — 1 wet, 3 dry |
| Breakdown attendance | Included: Immediate | Included: Immediate | Included: Immediate |
| Refrigerant charging | Included: As stated in contract | Included: As stated in contract | Included: As stated in contract |
| Listed spare parts | Included: Replaced free of cost | Chargeable: Replaced, chargeable | Chargeable: Replaced, chargeable |
| Compressor | Included: In the listed parts | Included: In the listed parts | Not covered: Not listed |
| Exclusions | Not covered: Same 9 exclusions apply | Not covered: Same 9 exclusions apply | Not covered: Same 9 exclusions apply |
| Other listed parts | Included: Fan motor, PCB, magnetic switch, transformer, other AC electrical parts | Included: Fan motor, PCB, magnetic switch, transformer, other AC electrical parts | Included: Fan motor, PCB, magnetic switch, transformer, other AC electrical parts |
What is not covered
These nine items sit outside every AMC. We publish them here rather than leaving you to find out at the first breakdown.
- Air filter
- Sheet metal parts
- Evaporator coils
- Condenser coil
- Front grille, plastic cover or panel
- Circuit breaker (MCB, sequencer)
- Remote handset, if mishandled or broken
- Voltage stabiliser and scanners
- Damage from site conditions, rats, insects, unhealthy power supply, or leakage in a corrosive environment
Inside every maintenance visit
The same checklist on every scheduled visit, whichever plan you are on.
- 1
Filter clean or replace
Restores airflow and takes load off the compressor.
- 2
Coil pressure wash
Both evaporator and condenser coils, cleaned thoroughly.
- 3
Drainage line clearance
Prevents the indoor water leaks that follow a blocked drain.
- 4
Refrigerant level check
Verified against the manufacturer’s specification.
- 5
Electrical inspection
Terminals and connections checked and tightened.
- 6
Performance test
Temperature differential measured before we leave site.
From enquiry to contract
- 1
Initial Consultation
We listen to the problem, the property and the budget before recommending anything.
- 2
Inspection & Diagnosis
An on-site check of the actual units, so the diagnosis is based on evidence.
- 3
Transparent Quoting
A written quote with scope, exclusions and price. No work starts without your approval.
- 4
Efficient Repair or Service
Carried out by a licensed technician, with minimal disruption to your day.
- 5
Final Check & Sign-Off
Performance tested in front of you, and we don’t leave until you’re satisfied.
Need a technician today?
Call us for urgent breakdowns, or send an enquiry for a free site inspection.